IMPEX Consultores S.L. Is certified as a customs agent and freight forwarder with the quality mark of the Port de Barcelona Efficiency Network.
Port de Barcelona launched several years ago a series of initiatives aimed at improving the efficiency and competitiveness of the passage of goods containerized by its facilities. One of them is the creation of the quality certification Port de Barcelona Efficiency Network that IMPEX Consultores S.L. Was one of the first customs and trucking agencies to obtain.
The Efficiency Network certification is obtained after analyzing 50 objective indicators that measure the efficiency and reliability of the processes developed by the customs agents and freight forwarders, the transparency of the information to the final client and the integrity and security of the goods during all the port operation.
The quality label Port de Barcelona Efficiency Network is a consolidated reality and integrates more than 70 customs and freight forwarding companies that channel more than 70% of the container traffic of the port, both imports and exports or transits. The Efficiency Network brand has a committee Which is quarterly responsible for evaluating and analyzing the processes developed by both the certified companies and the administrations involved in the port operation with containerized goods: customs, border inspection services, Soivre and Port Authority. On the other hand, the different Efficiency Network companies have to pass an annual certification audit and demonstrate during the quarterly monitoring audits that maintain the standards of quality and efficiency established by the certification.
IMPEX Consultores S.L. Complies with 100% of the quality and efficiency standards of the Port of Barcelona Efficiency Network certificate and is an IATA Agent so it can embark and close agreements with any Airline, always complying with IATA international regulation and being able to have preferential rates.
The activity of IATA agents is regulated by the International Air Transport Association (IATA), which is an association for cooperation between airlines that promote the safety and standardization of freight transport to increase the efficiency of commercial transactions. More than 90% of the international trade air cargo. IATA agents are the only ones who can act on behalf of airlines and issue specific documentation, for example AWB and charge them.
In its capacity as provider of services of customs clearance and transport intermediation, it has fixed as working days, every day of the year in which the customs administration and the port and airport terminals are operative for economic operators. The service of customs clearance is also provided at the request of its customers on Saturdays and Sundays, as well as holidays in the case of justified emergencies, such as import and export of perishable goods, fresh and frozen products, shipments Urgent by air, and other urgent cases that may arise.
The hours of service on weekdays are from 8:00 to 19:00 hours uninterruptedly, depending on the needs of our clients, the schedule can be anticipated at 7:00 am or lengthening to 20:00 : 00 pm.